Bill Payment Methods
Bills can be settled in one of the following ways:
Create an account on the EAC Portal and register for EAC Supply Services.
The application for bill payment via Direct Debit Mandate (SEPA) can be submitted in the following ways:
- Through the EAC PORTAL
Create an account on the EAC Portal and register for EAC Supply Services.
- At one of our Customer Service Centres
Visit one of our Customer Service Centers to submit a Direct Debit Mandate (SEPA) application for your bank account.
You will continue to receive your bill in the format you selected for your information.
REQUIRED DOCUMENTS
- ONLINE
For individuals (Debtor, i.e. bank account holder)
- Copy of identity card/passport (pages showing signature, photo, and document number)
- Bank form with bank account details, account holder name (debtor), account number, and IBAN
For legal entities (Debtor, i.e. bank account holder)
- Copy of identity card/passport (pages showing signature, photo, and document number)
- Copy of Certificate of Shareholders and Directors of the company, or Certificate of Registration of association/foundation/cooperative, or Articles of Management Committee, organization, etc.
- If the debtor/applicant who will sign the form is not a director or president of the organization, a legally certified original power of attorney is required, authorizing a natural person (authorized representative) to do so on behalf of the entity. The signatory of the power of attorney must be a director/president of the organization.
- Bank form with account details, account holder name (debtor), account number, and IBAN
- AT CUSTOMER SERVICE CENTERS
For individuals
- Copy of EAC bill
- Copy of identity card/passport
- Bank form with account details, account holder name, account number, and IBAN
For legal entities
- Copy of EAC bill
- Copy of identity card/passport (pages showing signature, photo, and document number)
- Company Stamp (optional)
- Copy of Certificate of Shareholders and Directors of the company, or Certificate of Registration of association/foundation/cooperative, or Articles of Management Committee, organization, etc.
- If the debtor/applicant who will sign the form is not a director or president of the organization, a legally certified original power of attorney is required, authorizing a natural person (authorized representative) to do so on behalf of the entity. The signatory of the power of attorney must be a director/president of the organization.
- Bank form with account details, account holder name (debtor), account number, and IBAN
Note: Following the adoption of the European Regulation EE/260/2012, Banks in the countries of the European Economic Area are required to adopt the SEPA Direct Debit payment system. On January 9th 2014 the European Commission approved August 2014 as the final date for adoption of the SEPA system. Due to the transition to the SEPA payment system, the Cypriot Banks have stopped receiving new applications for Direct Debits. Applications are now submitted to the service providers.
APPLICATION SUBMISSION FOR TERMINATION
The application for Termination of Direct Debit Mandate (SEPA) can only be submitted at the EAC Customer Service Centres.
REQUIRED DOCUMENTS
For individuals
A) Debtor (bank account holder):
- Copy of EAC bill
- Copy of identity card/passport
- For pre-24/7/2014 mandates: bank form with account details, account holder name, account number, and IBAN
B) In case of death of debtor:
- Copy of EAC bill
- Death certificate
- Copy of ID/passport of person submitting request
- For pre-24/7/2014 mandates: bank form with account details, account holder name, account number, and IBAN
- In the case of death of the debtor and if the electricity contract is on the debtors name, transfer of EAC account is required prior to the termination of the direct debit.
For legal entities
- Copy of EAC bill
- Copy of identity card/passport of the Manager/Director or authorized representative
- Company Stamp (optional)
- Copy of Certificate of Shareholders and Directors of the company, or Certificate of Registration of association/foundation/cooperative, or Articles of Management Committee, organization, etc.
- If the debtor/applicant who will sign the form is not a director or president of the organization, a legally certified original power of attorney is required, authorizing a natural person (authorized representative) to do so on behalf of the entity. The signatory of the power of attorney must be a director/president of the organization.
- For pre-24/7/2014 mandates: bank form with account details, account holder name, account number, and IBAN
Bills of employees of large organizations and companies may be settled through direct deduction from their salary, provided that these organizations have made a special arrangement with the Electricity Authority of Cyprus.
We accept prepayments towards your electricity bill account. In this case, you should present your latest bill at the cashier of any of our Customer Service Centers.
Bills can be paid by credit card through the EAC website or through the websites of banking institutions.
Present your bill to one of our Customer Service Centers along with your payment in cash, bank cheque or credit card.
Cheques should be made payable to the “ELECTRICITY AUTHORITY OF CYPRUS” and crossed “Account Payee only”.
Present your bill at the counter of any Post Office island-wide for full settlement in cash or by credit card.
Find the post office closest to you on the page: Post Office Locations
