Communication
EN
  • EN (English)
  • ΕΛ (Ελληνικά)
Search
Electricity Authority of Cyprus
  • The EAC
    • Our Organization
    • Legislation/Regulations
    • Regulated and Non-Regulated Activities
    • Corporate Information
    • Press, Publicity and Communications Office
    • Mobile App
    • Management System
    • Sustainability
    • Human Resources Department
    • Tenders
    • Personal Data Protection
    Contact Centers
    1818

    For information regarding the electricity bill/account.

    1800

    For faults, pruning, and street lighting.

  • Activities
    Supply
    • Bill payment
    • Receive Your Bill By E-Mail
    • Energy & Appliance Cost Calculator
    • Online Consumption History Statement
    • New Electricity Supply Agreement
    • Special Domestic Tariff 08
    • EAC+ Plan
    • Supply Customer Service Centers
    • Supply Announcements
    • Contact Us
    Distribution
    • Network Users
    • External Partners
    • Sumbit incident
    • Distribution Network Applications
    • Renewable Energy Sources
    • Power Outages / Breakdowns
    • Application tracking
    • Electrical installation inspection
    • Distribution Customer Service Centers
    Generation
    • Wholesale Tariff
    Transmission
    • Existing Transmission System
    • Ten-Year Transmission System Development Programme
    • Compensation procedure for property owners affected by overhead transmission lines
    1818

    For information regarding your electricity bill

    1800

    For damage, pruning and street lighting

  • Non Regulated Activities
Login
  • Distribution
  • Network Users
  • External Partners
  • Renewable Energy Sources (RES)
  • Useful Information
  • Contact
The EAC ›
Activities ›
Non Regulated Activities
Communication
EN ›
  • EN (English)
  • ΕΛ (Ελληνικά)
Sign in

  • Distribution
  • Network Users
  • External Partners
  • Renewable Energy Sources (RES)
  • Useful Information
  • Contact

Distribution

Distribution

In the Distribution page you can be informed about topics such as applications for new connections/resiting of network, supply of additional load, faults and scheduled interruptions in the Distribution network, Renewable Energy systems etc. In the “Network Users” option, you can submit applications and submissions regarding Distribution services, get updated on the status of your applications and proceed with online terms payment. In the “External Partners” option, you can find various information about topics that mainly concern professionals, such as Meter Cabinets and Metering Rooms, Ripple Control, Technical Memorandums, Codes of Practice etc

Network Users External Partners
Home / Distribution

Power Outages / Breakdowns

Find information about any power outages or scheduled network interruptions

More →

Hours of Supply for Heat Accumulators

Click here to read the hours of Supply for Heat Accumulators

More →

Distribution Network Applications

You can find the necessary documentantion for different Distribution Network applications such as Network Connections, Supply Additional Load, Resiting of Network, Changing of Supplier, RES Systems

More →

Distribution Incident Reports

Click here to proceed with reporting an incident regarding Tree pruning, Street Lighting and Power outages and Faults

More →

About Us

Distribution is one of the four CRAs that the EAC has incorporated with the aim of facilitating its operation while complying
with the requirements of the Laws Regulating the Electricity Market of 2003 to 2017 and CERA’s Regulatory Decision 04/2014.

Vision – Mission – Values

Our vision is to be the protagonists in the transition to sustainable, zero-carbon economic growth for our country

Our mission is the transformation of the Distribution Network into a smart system that will provide high quality services to all.

Our values:
Respect
our partners and invest in our people, Ensure the safety of our personnel and all the Network Users in general, continuous development and innovation

Photovoltaic Forecasting and Production

Read about the Photovoltaic Forecasting and Production

→

Meter Reading - Consumptions

Read about Meter Reading - Consumptions and Connect with the MDMS Portal

→

RES-e Curtailments

Read about the Renewable Energy Sources Systems Curtailments

→

Renewable Energy Sources (RES)

Click here to read further information regarding Renewable Energy Sources Systems

→

News and Announcements

04 May 2026

EAC – Notification for disconnection of PV systems from the Distribution network – Monday 04/05/2026

Notification for disconnection of PV systems from the Distribution Network PV system owners with installed PV capacities in the range…

Announcement
→
03 May 2026

EAC – Notification for disconnection of PV systems from the Distribution network – Sunday 03/05/2026

Notification for disconnection of PV systems from the Distribution Network PV system owners with installed PV capacities in the range…

Announcement
→
01 May 2026

EAC – Notification for disconnection of PV systems from the Distribution network – Friday 01/05/2026

Notification for disconnection of PV systems from the Distribution Network PV system owners with installed PV capacities in the range…

Announcement
→
All news and announcements

Management Organizational Structure

→

Legislation and Regulations

→

Ten-Year Distribution System Development Program

→
Contact us
Information

Frequently Asked Questions

  • To get updated on the status of your Distribution application click here.

    To find all the necessary documentation regarding applications that fall under Distribution click here.

  • You can find all the necessary information regarding Renewable Energy Systems here.

     

  • You can find the hours of supply for storage heaters at any given period by clicking on the link here and also under the useful infrormations link 

  • You can visit the page where faults and scheduled interruptions are being displayed by clicking here.

    You can also be read about what actions you can take in case of a power cut clicking on this link.

  • You can be informed about the reasoning behind the photovoltaic systems energy production curtailment by clicking on this link.

    Also if you have any additional questions regarding the curtailment of residential Photovoltaic Energy systems, you can read our informative leaflet which can be found under the page: “Renewable Energy Sources” or directly on this link.

Electricity Authority of Cyprus
  • fab fa-x
  • fab fa-youtube
  • fab fa-linkedin
  • fab fa-facebook

Service centers

  • Supply
  • Distribution
  • e-charge Service Points

Contact Us

Tel Service - Supply
1818 1818
Tel Service - Distribution
1800 1800

Head offices

​Amfipoleos 11, 2025 Strovolos
P.O. Box 24506, 1399 Nicosia Cyprus

Tel: +357-22 20 10 00


© Electricity Authority of Cyprus 2026

  • Privacy Policy
  • Terms Of Use
  • English
  • Ελληνικά (Greek)
This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.