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Network Users

Home / Distribution / Network Users

Distribution network applications

For application forms for network connections, additional load supply, resiting networks, changing supplier, RES systems click here.

More →

Smart meters portal (MDMS)

To connect with the MDMS portal for direct access to your meter data click here

More →

Terms / electronic payment (coming soon)

To make an electronic payment of the issued terms click here.

Application tracking

To track the progress of your distribution network application click here.

More →

Switching of supplier

For the necessary documents to apply for switching suppliers click here.

Learn more→

Meter reading entry

To submit a meter reading click here.

Learn more→

Electrical installation inspection

For the necessary documents for various electrical installation inspections click here.

→

Submissions for tree pruning and street lighting

To report an incident (tree pruning, street lighting or faults/power outages) click here.

→
Contact us
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Frequently Asked Questions

  • For updates on the status of your Distribution application click here.

    For the necessary documentation regarding applications that fall under Distribution click here.

  • For information regarding renewable energy systems click here.

     

  • For information on the hours of supply for storage heaters at any given period click here or follow the useful infrormations link 

  • To view faults and scheduled interruptions click here.

    You can also be read about what actions you can take in case of a power cut here.

  • Read the reasoning behind the photovoltaic systems energy production curtailment here.

    For additional information regarding the curtailment of residential Photovoltaic Energy systems, click here “Renewable Energy Sources” or follow this link.

Electricity Authority of Cyprus

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Tel Service - Supply
1818 1818
Tel Service - Distribution
1800 1800

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Head offices

​Amfipoleos 11, 2025 Strovolos
P.O. Box 24506, 1399 Nicosia
Cyprus

Tel: +357-22 20 10 00


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