Automatic SEPA Direct Debit Payments

The application for bill payment via Direct Debit Mandate (SEPA) can be submitted in the following ways:

• Through the EAC PORTAL

Create an account on the EAC Portal and register for EAC Supply services..

• At one of our Customer Service Centres

Visit one of our Customer Service Centers to submit a Direct Debit Mandate (SEPA) application for your bank account.

You will continue to receive your bill in the format you selected for your information.

ONLINE

For individuals (Debtor, i.e. bank account holder)

• Copy of identity card/passport (pages showing signature, photo, and passport number)
• Bank form with bank account details, account holder name (debtor), account number, and IBAN

For legal entities (Debtor, i.e. bank account holder)

• Copy of identity card/passport (pages showing signature, photo, and passport number)
• Copy of Certificate of Shareholders and Directors of the company, or Certificate of Registration of association/foundation/cooperative, or Articles of Management Committee, organization, etc.
• If the debtor/applicant who will sign the form is not a director or president of the organization, a legally certified original power of attorney is required, authorizing a natural person (authorized representative) to do so on behalf of the entity. The signatory of the power of attorney must be a director/president of the organization.
• Bank form with account details, account holder name (debtor), account number, and IBAN

AT CUSTOMER SERVICE CENTERS

For individuals

• Copy of EAC bill
• Copy of identity card/passport
•  Bank form with account details, account holder name, account number, and IBAN

For legal entities

• Copy of EAC bill
• Copy of identity card/passport (pages showing signature, photo, and passport number
• Copy of Certificate of Shareholders and Directors of the company, or Certificate of Registration of association/foundation/cooperative, or Articles of Management Committee, organization, etc.
•  If the debtor/applicant who will sign the form is not a director or president of the organization, a legally certified original power of attorney is required, authorizing a natural person (authorized representative) to do so on behalf of the entity. The signatory of the power of attorney must be a director/president of the organization.
• Bank form with account details, account holder name (debtor), account number, and IBAN

Note: Following the adoption of the European Regulation EE/260/2012, Banks in the countries of the European Economic Area are required to adopt the SEPA Direct Debit payment system. On January 9th 2014 the European Commission approved August 2014 as the final date for

adoption of the SEPA system. Due to the transition to the SEPA payment system, the Cypriot Banks have stopped receiving new applications for Direct Debits. Applications are now submitted to the service providers.

The application for Termination of Direct Debit Mandate (SEPA) can only be submitted at the EAC Customer Service Centres.

For individuals

A) Debtor (bank account holder):

• Copy of EAC bill
• Copy of identity card/passport
• For pre-24/7/2014 mandates: bank form with account details, account holder name, account number, and IBAN

B) In case of death of debtor:

• Copy of EAC bill
• Death certificate
• Copy of ID/passport of person submitting request (as above categories)
• For pre-24/7/2014 mandates: bank form with account details, account holder name, account number, and IBAN
• In the case of death of the debtor and if the electricity contract is on the debtors name, transfer of EAC account is required prior to the termination of the direct debit.

For legal entities

• Copy of EAC bill
• Copy of identity card/passport (pages showing signature, photo, and passport number)
• Copy of Certificate of Shareholders and Directors of the company, or Certificate of Registration of association/foundation/cooperative, or Articles of Management Committee, organization, etc.
• If the debtor/applicant who will sign the form is not a director or president of the organization, a legally certified original power of attorney is required, authorizing a natural person (authorized representative) to do so on behalf of the entity. The signatory of the power of attorney must be a director/president of the organization.
• Bank form with account details, account holder name (debtor), account number, and IBAN