Reconnection of Electricity Supply
In cases where the electricity supply has been disconnected, before signing an Electricity Supply Agreement with EAC Supply for Reconnection, the new customer must check whether an inspection of the electrical installation is required, according to the Regulations/Procedures of the Distribution Regulated Activity
- ONLINE THROUGH THE EAC PORTAL
Create an account on the EAC Portal and after registering for EAC Supply Services, you may submit your request for a Reconnection electronically.
- BY VISITING CUSTOMER SERVICE CENTERS
You may visit one of the EAC Customer Service Centres to sign an Electricity Supply Agreement with EAC Supply by presenting the required documents (link).
The following documents are required for signing an Electricity Supply Agreement (Reconnection):
- Title deed, tenancy, or sales agreement.
- Identity card, passport, or another legally valid identification document.
- Official authorization or power of attorney (certified by a certifying officer) if another person is representing you.
(The validity period of such powers of attorney is set at 5 years.) - Copy of bill, or meter number linked to the premise.
- Any outstanding amount owed by the customer must be settled before reconnection.
The following documents are required for signing an Electricity Supply Agreement (Reconnection):
- Title deed, tenancy, or sales agreement.
- Certificate of company registration.
- Certificate of shareholders and directors of the company.
- Company seal/stamp.
- The Electricity Supply Agreement must be signed by a Company Director or an authorized representative legally representing the company, presenting their ID card, passport, or another legally valid identification document. The authorization must be certified by a certifying officer.
- Additionally, the EAC Guarantee Document must be signed by a Director/Shareholder of the company or by an authorized representative legally representing the Director/Shareholder. In exceptional cases, it may also be signed by a natural person who is not legally connected to the company.
- Copy of bill, or meter number linked to the premise.
- Any outstanding amount owed by the customer must be settled before reconnection.
Note: Powers of attorney submitted to EAC and Guarantee Documents signed outside EAC offices must be certified by a certifying officer. The validity period of such powers of attorney is set at 5 years.
Reconnection Charges are determined by the Regulated Activity Distribution and will appear on your next electricity bill.
