In accordance with the measures being taken by the State to protect citizens’ health and contain the spread of COVID-19, EAC announces that its Customer Service Centres (CSCs) will not be open to the public until 16 April 2020.
Until then, customers can obtain online or telephone assistance as follows:
Applications by new customers, connections, disconnections and transfers
These services are available by e-mail and fax. For more information see Communication with CSCs below.
Bill Payments
EAC bills can be paid in any of the following ways:
1. By credit/debit card
§ Via the EAC website: www.eac.com.cy
§ Via the free EAC Mobile App
§ Via your bank’s website
To pay a bill online, you need:
The EAC bill number,
The exact amount, and
The 3-digit code.
This information is contained in the removable invoice part of your EAC bill.
2. With a transfer via e-banking
It is essential to note the bill number which is