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    1818

    For information regarding the electricity bill/account.

    1800

    For faults, pruning, and street lighting.

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    1818

    For information regarding your electricity bill

    1800

    For damage, pruning and street lighting

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Customer Contact Center – 1818

Home / Supply / Customer Contact Center – 1818

Account Service​​​​​​

For the Accounts Service, EAC Supply Customers can call the 4-d​igit telephone number 1818 or send a message to the electronic address callcenter@eac.com.cy.

 Information can be provided regarding electricity bills as follows:

  • Account balance
  • Account payment dat​e
  • Information and explanation of Account details
  • Ways of payment
  • Recei​ving your bill by e-mail
  • ​Connections/ disconnections and transfers, domestic tariffs etc.

Information is automatically supplied to customers either by entering their account number or directly by a customer service representative.​

To call Account Service while abroad call +357 22201818.

 

To call Contact Centre for Network Users – 1800 regarding faults, tree pruning and street lighting while abroad call +357 22201800.

Electricity Authority of Cyprus
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Service Centers

  • Supply
  • Distribution
  • e-charge Service Points

Contact Us

Tel Service - Supply
1818 1818
Tel Service - Distribution
1800 1800

Head offices

​Amfipoleos 11, 2025 Strovolos
P.O. Box 24506, 1399 Nicosia Cyprus

Tel: +357-22 20 10 00


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