Transfer of Electricity Supply
In cases of change of tenant or change of name, the new customer must transfer the electricity supply into his/her name by signing a new Electricity Supply Agreement with EAC Supply.
The new customer will open a new account in his/her name, and the existing customer’s Supply Agreement will automatically be terminated, and a final bill will be issued for the existing costumer.
A necessary condition for signing the new Electricity Supply Agreement, where there is already an active account, is the written consent of the existing customer confirming that they agree to terminate their Electricity Supply Agreement for the specific premise.
If communication with the existing customer is not possible, the new customer must sign a solemn declaration confirming that he/she is the new occupant of the premises.
- ONLINE THROUGH THE EAC PORTAL
Create an account on the EAC Portal (link) and after registering for EAC Supply Services, you may submit your request for Transfer of Supply electronically.
- BY VISITING CUSTOMER SERVICE CENTERS
You may visit one of the EAC Customer Service Centres to sign an Electricity Supply Agreement with EAC Supply by presenting the required documents (link).
The charge for a supply transfer is €15 + VAT, and it is a Distribution Regulated Activity charge.
The required documents for signing an Electricity Supply Agreement (Transfer) are:
- Title deed, tenancy or Sales Agreement.
- Identity card, passport, or another legally valid identification document.
- Official authorization or power of attorney (certified by a certifying officer) if another person is representing you.
(The validity period of such powers of attorney is set at 5 years.) - In the case of Supply Transfer (Change of Tenant / Change of Name), written signed consent from the previous customer is required, confirming acceptance of the termination of the Electricity Supply Agreement for the specific premises.
- Copy of bill, or meter number linked to the premise.
If communication with the existing customer is not possible, the new customer signs a solemn declaration confirming that there is no other customer or occupant in the premises.
If the previous customer is the owner of the premise, any amount due must be settled before the transfer.
The required documents for signing an Electricity Supply Agreement (Transfer) are:
- Title deed, tenancy or sales agreement.
- Certificate of company registration.
- Certificate of shareholders and directors of the company.
- Company seal/stamp.
- The Electricity Supply Agreement must be signed by a Company Director or an authorized representative legally representing the company, presenting their ID card, passport, or another legally valid identification document. The authorization must be certified by a certifying officer.
- Additionally, the EAC Guarantee Document must be signed by a Director/Shareholder of the company or by an authorized representative legally representing the Director/Shareholder. In exceptional cases, it may also be signed by a natural person who is not legally connected to the company.
- Powers of attorney submitted to EAC and Guarantee Documents signed outside EAC offices must be certified by a certifying officer. The validity period of such powers of attorney is set at 5 years.
- In the case of Supply Transfer (Change of Tenant / Change of Name), written signed consent from the previous customer is required, confirming acceptance of the termination of the Electricity Supply Agreement for the specific premises.
- Copy of bill, or meter number linked to the premise.
If communication with the existing customer is not possible, the new customer signs a solemn declaration confirming that there is no other customer or occupant at the premises.
If the previous customer is the owner of the premise, any amount due must be settled before the transfer.
In the case of tenants, the deposit is paid upon signing the Agreement. Property owners are charged the relevant deposit amount on their first electricity bill. Deposits
