{"id":6565,"date":"2026-01-29T14:06:29","date_gmt":"2026-01-29T14:06:29","guid":{"rendered":"https:\/\/eac-web.dgmedialink.com\/?page_id=6565"},"modified":"2026-01-29T14:22:20","modified_gmt":"2026-01-29T14:22:20","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/pilot.eac.com.cy\/en\/terms-and-conditions\/","title":{"rendered":"EAC Website Terms and Conditions"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6565","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>EAC Website Terms and Conditions - EAC Platform<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pilot.eac.com.cy\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"EAC Website Terms and Conditions - 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EAC Platform","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/pilot.eac.com.cy\/en\/terms-and-conditions\/","og_locale":"en_US","og_type":"article","og_title":"EAC Website Terms and Conditions - EAC Platform","og_url":"https:\/\/pilot.eac.com.cy\/en\/terms-and-conditions\/","og_site_name":"EAC Platform","article_modified_time":"2026-01-29T14:22:20+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/pilot.eac.com.cy\/en\/terms-and-conditions\/","url":"https:\/\/pilot.eac.com.cy\/en\/terms-and-conditions\/","name":"EAC Website Terms and Conditions - EAC Platform","isPartOf":{"@id":"https:\/\/pilot.eac.com.cy\/#website"},"datePublished":"2026-01-29T14:06:29+00:00","dateModified":"2026-01-29T14:22:20+00:00","breadcrumb":{"@id":"https:\/\/pilot.eac.com.cy\/en\/terms-and-conditions\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/pilot.eac.com.cy\/en\/terms-and-conditions\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/pilot.eac.com.cy\/en\/terms-and-conditions\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/pilot.eac.com.cy\/en\/"},{"@type":"ListItem","position":2,"name":"EAC Website Terms and Conditions"}]},{"@type":"WebSite","@id":"https:\/\/pilot.eac.com.cy\/#website","url":"https:\/\/pilot.eac.com.cy\/","name":"EAC Platform","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/pilot.eac.com.cy\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"builder_sections":[{"choose_block":"editor","section_title":"","show_section_title":false,"icon_links_grid":{"columns_desktop":false,"column_bg_color":"","links":false},"simple_editor":{"editor_content":"<ol>\n<li><strong>Introduction<\/strong>\n<ul>\n<li>Electricity Authority of Cyprus (hereinafter referred to as &#8220;EAC&#8221;) has developed and<br \/>\nmaintains this website, which provides users with an interactive service, designed to enable<br \/>\naccess and view of specific fields of EAC electricity customer accounts, after user<br \/>\nregistration, as well as reporting incidents, reading and sharing news and publications,<br \/>\nfinding EAC locations, providing information on faults and scheduled interruptions and other<br \/>\nservices (hereinafter referred to as &#8220;Services&#8221;).<\/li>\n<li>The present Terms and Conditions (hereinafter referred to as \u201cTerms\u201d), apply to all the<br \/>\ncontent and Services to which users have access through EAC website (hereinafter<br \/>\n\u201cwebsite\u201d). By using the Services, the users accept that they will be bound by these Terms<br \/>\nand that the Services are provided by EAC.<\/li>\n<li>These Terms (as amended from time to time) govern the use of the Services and are<br \/>\ntherefore binding on users. Users may download and\/or print a copy of the Terms and retain<br \/>\nit for their records.<\/li>\n<li>These Terms are always complementary to the General Conditions of Power Supply and<br \/>\nthe applicable Legislation governing the electricity accounts managed online by the users<br \/>\nthrough the Services.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Registration<\/strong>\n<ul>\n<li>Only existing EAC customers, or customers who can form legally binding contracts, may<br \/>\nregister to use all the Services. Users registering on behalf of a legal entity agree that they<br \/>\nhave the authority to represent and bind that entity to these Terms.<\/li>\n<li>Users may be required to register to some of the Services by completing the registration<br \/>\nform found on the website. In such a case they shall be required to give certain information<br \/>\nsuch as name, address, or other information. Users are obliged to provide true, accurate,<br \/>\ncurrent and complete information about themselves and they are obliged to maintain and<br \/>\nupdate such information.<\/li>\n<li>In such case where EAC has reasonable grounds to suspect that the information given is<br \/>\nfalse, inaccurate, not current or incomplete, EAC will have the right not to create or to<br \/>\nterminate the user\u2019s account or to deny future use, without any notice.<\/li>\n<li>Users have the exclusive obligation to maintain the confidentiality of their password and<br \/>\nwill be responsible for all activities taking place under this password. Passwords are not<br \/>\ntransferable and cannot be traded. EAC is not and shall not be responsible or liable for any<br \/>\nunauthorized access to the Services or unauthorized use of the Services or unauthorized<br \/>\nuse of the password. In case of unauthorized use of the password or the user name, the<br \/>\nuser must notify EAC immediately.<\/li>\n<li>From time to time, EAC may choose to call the users to confirm instructions. The users are<br \/>\ntherefore responsible for updating their contact details.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Use of Services<\/strong>\n<ul>\n<li>EAC aims to ensure that the Services are available 24 hours a day, however, EAC will not<br \/>\nbe liable if, for any reason, the Services are unavailable at any time or for any period.<\/li>\n<li>Users shall be exclusively responsible for all information, data, text, messages or other<br \/>\nmaterial transmitted through the Services. EAC shall not monitor the content transmitted<br \/>\nthrough the Services and cannot guarantee the accuracy, integrity or quality of the content.<br \/>\nEAC shall not be liable or responsible in any way for any loss or damage of any kind<br \/>\nincurred because of the content transmitted via the Services.<\/li>\n<li>Users shall be exclusively responsible to ensure the application of the current Legislation<br \/>\nand that they shall not sue the Services for:<\/p>\n<ul>\n<li>The transmission and\/or distribution in any way of any content that is illegal,<br \/>\npornographic, threatening, fraudulent, abusive, harmful, defamatory, libelous, tortuous,<br \/>\nharassing, indecent, invasive of another\u2019s privacy or otherwise inappropriate.<\/li>\n<li>Offending the Constitution or any Law or International Treaty applicable in the<br \/>\nRepublic of Cyprus.<\/li>\n<\/ul>\n<\/li>\n<li>EAC reserves the right to block or suspend user\u2019s access to the Services in case of breach<br \/>\nof this clause.<\/li>\n<li>EAC endavours to ensure that the information and generally the content available through<br \/>\nthe Services is clear, accurate, updated and lawfully obtained. In any case however, EAC<br \/>\nwill not be liable to the users for any damage that may have been caused due to inaccurate<br \/>\nor non-updated information.<\/li>\n<li>EAC\u2019s responsibility is exclusively limited to the provision of information regarding EAC\u2019s<br \/>\nactivities and Services.<\/li>\n<li>Users remain exclusively responsible if for any reason their personal data or electricity<br \/>\naccount details are not up to date or incorrect. In such case, users must update their details<br \/>\nby informing EAC\u2019s Supply Customer Contact Center at 1818 or by visiting an EAC<br \/>\nCustomer Centre.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Limitation of Liability<\/strong>\n<ul>\n<li>To the extent permitted by Law, EAC hereby excludes any liability on the following:\n<ul>\n<li>all conditions, warranties, and other terms which might otherwise be implied by Law,<br \/>\ncommon Law or equity; and<\/li>\n<li>any liability for any direct, indirect, or consequential loss or damage that the users<br \/>\nmay incur in connection with the use or inability to use the Services, including, without<br \/>\nlimitation any damage to electronic devices, any liability for loss of income or revenue,<br \/>\nloss of business, loss of profits or contracts, loss of anticipated savings, loss of data,<br \/>\nloss of goodwill, wasted office time and any other loss or damage of any kind,<br \/>\nirrespective of whether it has occurred or caused by tort (including negligence), breach<br \/>\nof contract or otherwise, or whether it was a foreseeable or non-foreseeable loss or<br \/>\ndamage;<\/li>\n<\/ul>\n<\/li>\n<li>This provision does not affect EAC\u2019s liability for death or personal injury arising from EAC\u2019s<br \/>\nnegligence, or EAC\u2019s liability for fraudulent misrepresentation or misrepresentation as to a<br \/>\nfundamental matter, or for any other liability which cannot be excluded or limited under<br \/>\napplicable Law.<\/li>\n<li>EAC will not be responsible for any loss or damage caused by any viruses or other<br \/>\ntechnologically harmful material that may infect the users\u2019 electronic device or computer<br \/>\nequipment, other software or material or data owned by the user due to the users\u2019 use of<br \/>\nthe Services or to the users\u2019 downloading of any software or data from EAC\u2019s Services.<\/li>\n<li>EAC will not be legally responsible to the user for any event or circumstance beyond EAC\u2019s<br \/>\nreasonable control.<\/li>\n<li>Subject to paragraph 4.1, EAC\u2019s liability to the users under these Terms for any loss and\/or<br \/>\ndamage caused to the users which is not excluded by means of the paragraphs above and<br \/>\nis caused by EAC\u2019s negligence in relation to provision of the Services shall in all cases be<br \/>\nlimited to \u20ac50 per user.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Termination<\/strong>\n<ul>\n<li>EAC may at its sole discretion restrict the users\u2019 access to the Services without prior notice,<br \/>\nto update and\/or maintain and\/or modify the Services.<\/li>\n<li>EAC may at its sole discretion restrict the users\u2019 access to the Services without prior notice,<br \/>\nif EAC considers that the user is abusing the Services or is otherwise acting in breach of<br \/>\nthese Terms, EAC\u2019s Website Terms and Conditions or EAC\u2019s Personal Data Protection<br \/>\nPolicy.<\/li>\n<li>EAC has the right to discontinue or suspend the Services in respect of any one or more of<br \/>\nthe users\u2019 accounts where the user has supplied EAC with invalid details.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Personal Data Protection<\/strong>\n<ul>\n<li>Any data processing occurring or happening for the purposes of these Terms and for the<br \/>\nuse of Services by users, is governed by EAC Personal Data Protection Policy, which is<br \/>\naccessible to users through EAC website link.<\/li>\n<li>EAC as a Data Processor, applies all appropriate technical and organizational measures<br \/>\nfor the protection of personal data provided by users to EAC through the use of Services.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Copyright and Licenses<\/strong>\n<ul>\n<li>Users are permitted to view, print, and download extracts from EAC website (including<br \/>\ninformation personally relating to the user) for their personal use, on the basis that (save<br \/>\nas expressly permitted otherwise) no information or documents are modified in any way<br \/>\nand EAC\u2019s copyright notices appear on all copies.<\/li>\n<li>Unless provided otherwise, the copyright and other intellectual property rights concerning<br \/>\nthe website material and\/or EAC website design are exclusively owned by EAC.<\/li>\n<li>Subject to the provisions of paragraph 7.1 no part of the Services or the data accessible<br \/>\nthrough them may be reproduced or stored on any other mobile application and\/or website<br \/>\nand or included in any public or private electronic retrieval system or service without EAC\u2019s<br \/>\nprior written permission.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Amendments<\/strong>\n<ul>\n<li>EAC reserves the right to amend and\/or change and\/or update these Terms and modify or<br \/>\nwithdraw any of the Services at any time.<\/li>\n<li>EAC will endeavour to provide users with advance notice before making any material<br \/>\nchange to these Terms.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Jurisdiction and Applicable Law<\/strong>\n<ul>\n<li>These Terms are governed by the Laws of Cyprus and the users agree to submit to the<br \/>\nexclusive jurisdiction of the Courts of Cyprus.<\/li>\n<li>If any term or condition contained in these Terms is found to be fully or partially<br \/>\nunenforceable and\/or void, the rest of the contract still remains in effect.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p>Last Update: July 2019<\/p>\n"},"text_image_links":{"columns_desktop":2,"cards":false},"image_links_overlay":{"columns_desktop":false,"items":false},"announcements":{"columns_desktop":false,"column_bg_color":"","column_border_color":"","all_link":"","all_link_text":"","items":false},"latest_news":{"columns_desktop":false,"column_bg_color":"","number_of_posts":3,"all_link":"","all_link_text":"","categories":false},"banner_link":{"banner_background_image":false,"banner_main_text":"","banner_overlay_color":"","banner_overlay_opacity":"","banner_small_text":"","use_multiple_buttons":false,"banner_button_label":"","banner_button_url":"","multiple_buttons":false},"quick_links":{"columns_desktop":false,"links":false},"image_gallery":{"columns_desktop":false,"images":false},"image_albums":{"columns_desktop":false,"galleries":false},"table_block":{"highlight_first_row":false,"columns":false,"rows":false},"file_links_list":{"file_links":false},"faq_settings":{"faq_channel":false,"faq_link_text":"","faq_link":""},"accordion":{"accordion_items":false},"youtube_channel":{"channel_id":"","max_items":9},"image_text":{"columns_desktop":1,"image_position":false,"width_ratio":false,"image_height":"","cards":false},"home_slider":{"slides":false},"mobile_app":{"app_title":"","app_description":"","app_screenshot":false,"store_links":false},"contact_flexible_block":{"layout_columns":"8-4","sidebar_1":{"sidebar_1_items":false},"sidebar_2":{"blocks_per_row":1,"block_bg_color":"","square_blocks":false}},"bill_legend":{"main_image":false,"bill_template":false,"items":false},"service_cards_grid":{"columns_desktop":2,"cards":false},"buttons_group":{"allignment":false,"layout":false,"buttons":false},"energy_tips":{"hero_title":"","hero_sub_title":"","show_as_columns":false,"hero_image":false,"hero_text":"","cards":false},"section_settings":{"hide_section":false,"margin_top":"","margin_bottom":"","padding_bottom":"","padding_top":"","section_id":"","custom_class":"","background_type":"none","background_color":"","background_image":false}}],"_links":{"self":[{"href":"https:\/\/pilot.eac.com.cy\/en\/wp-json\/wp\/v2\/pages\/6565","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pilot.eac.com.cy\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pilot.eac.com.cy\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pilot.eac.com.cy\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pilot.eac.com.cy\/en\/wp-json\/wp\/v2\/comments?post=6565"}],"version-history":[{"count":7,"href":"https:\/\/pilot.eac.com.cy\/en\/wp-json\/wp\/v2\/pages\/6565\/revisions"}],"predecessor-version":[{"id":6572,"href":"https:\/\/pilot.eac.com.cy\/en\/wp-json\/wp\/v2\/pages\/6565\/revisions\/6572"}],"wp:attachment":[{"href":"https:\/\/pilot.eac.com.cy\/en\/wp-json\/wp\/v2\/media?parent=6565"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}